Home Care Explained


Home Care Packages

If you’re just beginning your journey into Aged Care. Happy Valley Home Care recommends your first stop should be the My Aged Care website to fully understand the types of care available to you.


The My Aged Care website has been designed by the Australian Government to help you understand aged care in Australia.


The best place to find this information is detail is to head to this webpage on the My Aged Care website: https://www.myagedcare.gov.au/types-care

The options available to you are

Domestic Assistance & Personal Care in your home (Home Care)

Care for short periods e.g after a hospital visit (Short-Term Care)

Moving to a facility or retirement home (Aged Care Homes)

“As you get older, living independently in your own home can become more difficult. If you’re finding it harder to do the things you used to, you can ask for some help at home. Asking for help doesn’t mean losing your independence; it’s quite the opposite. Getting a little help with daily activities means you can stay independent in your own home for longer. In fact, a little support can lead to a much better life.”

My Aged Care Website

Home Care Explained

Getting Happy Valley help at home

At Happy Valley Home Care, we’re here to fill those gaps for you and help you to continue thriving in life in the comfort of your own home.


“Getting some help at home can enable you to continue to live independently in your own home for as long as possible.”- My Aged Care website. The best place to find more information on Home Care is to head to this webpage on the My Aged Care website https://www.myagedcare.gov.au/help-at-home

Request a Happy Valley Hero

Receiving Funding

For Home Care Services

The following information has been taken directly from the My Aged Care website and is the best source of truth to understanding funding for your Aged Care needs and services.


“The Australian Government subsidises the cost of home support services that you can receive in the comfort of your own home. What you need to pay depends on your services and in some cases, your financial situation.An assessment process determines what program is more suitable for you. ”- My Aged Care website: https://www.myagedcare.gov.au/help-at-home

Receiving Funding For Home Care Services

The following information has been taken directly from the My Aged Care website and is the best source of truth to understanding funding for your Aged Care needs and services.


“The Australian Government subsidises the cost of home support services that you can receive in the comfort of your own home. What you need to pay depends on your services and in some cases, your financial situation.An assessment process determines what program is more suitable for you. ”- My Aged Care website: https://www.myagedcare.gov.au/help-at-home

Applying for a

Home Care Package

How do I get an assessment?

“You must meet certain requirements to be eligible for an aged care assessment. Answer a few simple questions in our eligibility checker tool. If you meet the requirements, you can apply for an assessment straight away. If your application is successful, you will be referred for an assessment. An assessor will arrange to meet you in person, usually at your own home.” My Aged Care website: https://www.myagedcare.gov.au/help-at-home

I’m approved for a Home Care Package, what’s next?

Choose a Service Provider

You should also consider: location, services offered, and availability when you are looking for a provider. Look for providers who fit your needs, such as your culture, background, faith, or health requirements.

When choosing a Service Provider, it is important to consider the following:

Service: what services does the Service Provider offer and do they meet my needs?

Quality: does their standard of care meet my own quality standards?

Costs: what are the costs involved and do these fit in with my Home Care Package funding and personal financial situation?

Find a Service Provider

I’m approved for a Home Care Package, what’s next?

Choose a Service Provider

You should also consider: location, services offered, and availability when you are looking for a provider. Look for providers who fit your needs, such as your culture, background, faith, or health requirements.

When choosing a Service Provider, it is important to consider the following

Service: what services does the Service Provider offer and do they meet my needs?

Quality: does their standard of care meet my own quality standards?

Costs: what are the costs involved and do these fit in with my Home Care Package funding and personal financial situation?

Find a Service Provider

Understand how the costs work

Under your Home Care Package, the government will pay part or all of your costs, making it more affordable for you.


Different providers have different charges, and there are various costs and fees for each type of care. So, it’s important to understand how all the costs and fees work together and how to compare provider costs. This will help you choose the provider that works best for your budget and care needs.

Understand the cost of the services

Arranging your Services

Choose a Service Provider

Once you engage with your Service Provider, let them know you’d like a Happy Valley Hero to help you with domestic tasks in your home.

We can assist you with:

Cleaning & Tidying including Gardening

Transportation, Shopping

& Social Support

Personal Care

Home Modifications

Contact us for more info

Arranging your Services

Choose a Service Provider

Once you engage with your Service Provider, let them know you’d like a Happy Valley Hero to help you with domestic tasks in your home.

We can assist you with:

Cleaning & Tidying including Gardening

Transportation, Shopping & Social Support

Personal Care

Home Modifications

Contact us for more info
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