Contact us


Contact Us

Victoria

2/50 Main Street, Croydon VIC 3136


Phone: 03 8740 3236

Office Hours: Mon - Fri 9am to 5pm

Email: services@happyvalleyhomecare.com.au

NSW

1 Tudor Street, Newcastle NSW 2302


Phone: 0434444708

Office Hours: Mon - Fri 9am to 5pm

Email: servicesnsw@happyvalleyhomecare.com.au

Contact Us

Victoria

2/50 Main Street, Croydon VIC 3136


Phone: 03 8740 3236

Office Hours: Mon - Fri 9am to 5pm

Email: services@happyvalleyhomecare.com.au

NSW

1 Tudor Street, Newcastle NSW 2302


Phone: 02 4077 2400

Office Hours: Mon - Fri 9am to 5pm

Email: servicesnsw@happyvalleyhomecare.com.au

To use our Happy Valley Heroes with your Service Provider, call your Service Provider today and give them the contact details relevant to your state.

FAQ

  • Is Happy Valley Home Care a Service Provider?

    No, we aren't a service provider. However you can access our services through ANY Aged Care Service Provider or access our services privately. If you prefer to Self Manage, we partner with Aunty Grace and Trilogy Care. Speak to us to learn more.

  • What services do your Support Workers provide?

    Our Support Workers or Happy Valley Heroes specialise in providing housekeeping, gardening, transport, shopping assistance, social support, companionship, meal prep, personal care and respite for our clients.


    We also provide home modification services through our partner Big & Little Solutions.

  • I am an individual on a Home Care package, and I would like to book a Happy Valley Hero, how can I do this?

    It's your right to choose the care services you receive through your Home Care Package including choosing your Support Worker as per Aged Care Standard 1 - Consumer Dignity and Choice. You can request one of our Support Workers through your Service Provider, or book a Hero directly with us. We're happy to set up an agreement with your provider who we may not already be affliated with.

  • I'm a Service Provider and would like to start an agreement with Happy Valley Home Care, how can I do this?

    Simply ring us and ask to setup an agreement with your organisation today! We can commence our services with you the moment it is signed.

  • Do you provide Personal Care?

    Yes! We provide Personal Care services. 

  • Where is Happy Valley Home Care located?

    Happy Valley Home Care have offices in Croydon VIC and Newcastle NSW. Our Support Workers are located all over Melbourne: Yarra Valley, Healesville, Melbourne East, Melbourne South-East  and Mornington Peninsula. And in NSW we are located in Newcastle, Central Coast, Maitland and Port Stephens.

  • Where can I find a Happy Valley Hero?

    We provide support in the following regions:

    VIC -

    Yarra Valley

    Healesville

    Eastern Melbourne

    South-Eastern Melbourne

    Mornington Peninsula


    NSW - 

    Maitland / Hunter

    Newcastle / Lake Macquarie

    Central Coast

    Port Stephens

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